GTM ENGINEER PORTFOLIO · CAMBRIDGE, MA
GTM engineering, revenue automation, AI-assisted operations, and evidence-first decision systems—built with a founder-operator's understanding of the full customer journey.
SELECTED WORK
Each case starts with business friction and ends with a workflow a team can actually use.
Evidence-first GTM qualification copilot
A responsive, API-free account research workflow that converts configurable ICP criteria into transparent scores, evidence labels, risk penalties, and clear human Approve/Hold decisions.
Customer lifecycle and operating system
Built and operated the systems behind inquiry qualification, estimates, scheduling, CRM records, payments, customer communication, review generation, digital acquisition, and team handoffs.
Two additional technical automation case studies are being documented.
CAPABILITIES
I work at the intersection of business operations, automation, customer experience, and data—where small systems can create disproportionate leverage.
GTM systems & workflow design
ICP scoring & account qualification
CRM operations & customer lifecycle
AI-assisted business automation
Data workflows, QA & documentation
Digital acquisition & conversion
HOW I WORK
I map the real workflow before choosing tools, make decision logic visible, design for clean handoffs, and keep humans responsible for consequential actions. The goal is not automation theater—it is a system people trust and adopt.